Skip to main content
  • Language
    • Afrikaans
    • Albanian
    • Arabic
    • Armenian
    • Azerbaijani
    • Basque
    • Belarusian
    • Bengali
    • Bulgarian
    • Catalan
    • Chinese (Simplified)
    • Chinese (Traditional)
    • Croatian
    • Czech
    • Danish
    • Dutch
    • Esperanto
    • Estonian
    • Filipino
    • Finnish
    • French
    • Galician
    • Georgian
    • German
    • Greek
    • Gujarati
    • Haitian Creole
    • Hebrew
    • Hindi
    • Hungarian
    • Icelandic
    • Indonesian
    • Irish
    • Italian
    • Japanese
    • Kannada
    • Korean
    • Lao
    • Latin
    • Latvian
    • Lithuanian
    • Macedonian
    • Malay
    • Maltese
    • Norwegian
    • Persian
    • Polish
    • Portuguese
    • Romanian
    • Russian
    • Serbian
    • Slovak
    • Slovenian
    • Spanish
    • Swahili
    • Swedish
    • Tamil
    • Telugu
    • Thai
    • Turkish
    • Ukrainian
    • Urdu
    • Vietnamese
    • Welsh
    • Yiddish
  • Text Size
    • Increase Text Size
    • Decrease Text Size
    • Reset Text Size
Bridges Medical Practice Providing NHS services
Providing NHS services
Search
Show Main Menu
  • Home
  • Surgery Information
    • Facilities
    • Feedback & Complaints
    • Practice Area
    • Practice News
    • Patient Participation Group
    • Surgery Information
    • The Team
  • Services
    • Cervical Screening
    • Clinics
    • Home Visits
    • Non-NHS Services
    • Prescriptions & Medication Reviews
    • Sexual Health
    • Smoking
    • Annual Health Checks for Patients with Learning Disabilities
    • Vaccines
  • Online Services
  • General Advice
    • Advice & Support On Learning Disabilities
    • Medicines when traveling
    • Travel Advice
    • Self Help
  • Policies
    • Chaperone
    • Complaints
    • Confidentiality
    • General Data Protection Regulations - GDPR
    • Privacy Notice
    • Subject Access Request
    • Summary Care Record
    • Zero Tolerance
Show Side Menu
Live Well (NHS)
Health A to Z (NHS)

Key Information

  • Change Details
  • Registering
  • Temporary Residents
  • Opening Times
NHS 111 - if it's less urgent than 999

BBC Health News

  • Covid inquiry hears of care home 'slaughter' 30 Jun 2025 16:55Relatives of care home residents tell the Covid inquiry they will never get over how their loved ones died.
  • Make healthy food more appealing, government tells supermarkets29 Jun 2025 14:42Supermarkets will be challenged to sell healthier food, under a new government obesity plan.
  • School sun safety lessons trialled to tackle skin cancer29 Jun 2025 02:09The new pilot teaches children as young as five how to check UV levels and apply sunscreen.
  • I found a bacteria-eating virus in my loo - could it save your life?28 Jun 2025 01:02It's hoped phages could give us new ways of treating infections which are immune to antibiotics.
  • How is your hospital doing as NHS battles to bring down waiting times?27 Jun 2025 00:08Use our interactive tracker to see if treatment waits are getting better at your local hospital
  • Drug for rare disease brings 'joy and hope'27 Jun 2025 00:01A teenage patient who helped discover a rare condition is the first to benefit from a new treatment.
Home > Feedback & Complaints

Feedback & Complaints

The doctors and staff at Bridges Medical Practice are committed to providing high-quality healthcare and services to patients. We make every effort to give the best service possible to everyone who attends our practice.

We are always looking to improve our service and feedback from patients is important to us. There are many ways in which you can provide valuable feedback, either in person, in writing or telephone, to the doctor, practice manager or other members of the team.

You may also fill in the Friend and Family Test online or at the surgery.

If you are concerned about your care our practice manager will be very happy to listen to these concerns and take appropriate action.

There is also the option to make a complaint.

Further details are provided in the Feedback / Complaints leaflet (DOCX, 30KB).

Last Updated 16 Jun 2025

Share

  • Print
  • Facebook
  • Bluesky
  • X (Twitter)
  • LinkedIn
Local Services
Motability

Site

  • Sign In
  • Sitemap
  • Back To Top

About

  • Disclaimer
  • Website Privacy
  • Website Accessibility
  • Cookies
  • Content Attribution

Contact

Bridges Medical Practice

Trinity Square Health Centre, 24 West Street, Gateshead, Tyne and Wear, NE8 1AD

  • 0191 300 9889
  • nencicb-ng.bridgesmedicalpractice@nhs.net
© Neighbourhood Direct Ltd  2025
Website supplied by Oldroyd Publishing Group

Loading...

Local Services
Motability